Data Retention Policy

Data Retention Policy

Last updated: 2026-02-21

PortWarden is operated by PortWarden, Inc. (a Wyoming corporation). This policy explains how long we keep different types of data and how deletion works.

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1) Guiding principles

• Minimize: keep what’s needed, delete the rest.
• Customer control: you define monitoring scope; you can request deletion.
• Security and abuse prevention: some logging is necessary to prevent misuse.

2) Typical retention periods (general guidance)

Actual retention may vary by plan, operational requirements, and legal obligations.

• Account data: retained while your account remains active.
• Monitoring configuration: retained while active, and removed upon deletion request.
• Scan results & historical reports: commonly retained for a rolling period (for example, 12 months) to provide diffs and trend history.
• Security and access logs: commonly retained for a shorter period (for example, 30–90 days) for troubleshooting and abuse prevention.
• Billing records: retained as required for accounting and tax compliance (often multiple years).
• Backups: may persist for a limited period after deletion (for example, 30–60 days) before aging out.

3) Deletion requests

You may request deletion by contacting Contact Us. We will take commercially reasonable steps to delete customer data within a reasonable timeframe, subject to:

• legal or regulatory requirements,
• fraud and abuse prevention, and
• technical constraints (for example, backup systems).

4) Exports

Where supported, you may export reports before deletion. If you need a structured export, request it via support.